Chase Your Customers Away & Enjoy Work Again
CHASE YOURS CUSTOMERS AWAY
& ENJOY WORK AGAIN!

The Most Hilarious Book on Customer Service Ever Written

Chase Your Customers Away & Enjoy Work Again is witty, funny, provoking, but at the same time.... tragically true.

We all experience on a day to day basis how salespeople, customer service agents and service engineers treat us as if they'd rather be rid of us. Why Are You Making It So Hard (For Me To Give You My Money) is the all too familiar title of a great business book written years ago.

Chase Your Customers Away & Enjoy Work Again deals with the same subject: the attitudes and techniques of those people who are paid to give us a memorable experience and turn us into advocates and promoters, but in fact treat us as crappy customers.

This book reveals all their secrets:
 Chase Your Customers Away!

the Law of Customer Dynamics which guides their efforts: it is an eye-opener of unprecedented magnitude and importance which explains the pandemic proportions of hostile behavior towards customers. Based on dozens of years of scientific research, it will change your life. Justifies every cent you invest in the book (especially when you go for the free PDF!);
the different dimensions of the attitude which make up a perfect customer chaser. Learn how customers always want to go from A to B and why it is of paramount importance to you and to your offspring that you prevent them from reaching their goal;
literally hundreds of proven techniques do decimate your Net Promoters Score, make satisfaction scores plummet, send customers screaming off the edge of the world and bring back joy and fulfilment into your work;
handy, easy-to-use flow-charts and diagrams which will allow you to implement the insights of the book in a structured, effective, efficient and SMART way. Chasing customers away is indeed not an individual's task but requires intense, co-ordinated teamwork throughout your organisation.
easy tasks and exercises at the end of each chapter help you translate the theory into widely spread, authentic, passionate and joyful behavior throughout your company, regardless whether you are a commercial enterprise or a not-for-profit or governmental organization
78 full-color, richly illustrated pages which are guaranteed to produce a constant flow of belly laughter explosions in you and in everyone you will pass the book on to read.

Get your own copy of the field manual Chase Your Customers Away & Enjoy Work Again now.
78 pages with more than 200 illustrations and scores of practical suggestions and attitude builders.

Choose between these options:

1. buy the luxury edition of the book: full color paperback.
2. buy the democratic edition: black and white inside with a full color cover
3. get a PDF downloadable book free of charge.
Guido Thys Chase Your Customers Away & Enjoy Work Again was written by Guido Thys, Europe's foremost influencial expert and speaker on customers, Customer Relationship Management and Customer Experience Management.

In 1994 he conceived  the idea of a fictitious professional organisation which was spreading abusive techniques. Since then, the book has been a continous bestseller in The Netherlands and he has brought his message by means of workshops and keynote presentations to more than 200,000 people in over 850 organisations in 13 countries. Recently he has been joined by a growing number of franchisees.

The model of 3 types of customer value which underlies this books has since been adopted by hundreds of organizations: as an integral part of their business plans it helps them achieve outstanding and sustainable customer service.
The  English edition of the book was co-authored by Mahesh Grossman.
Grossman has been involved in the development of 45 books as ghostwriter or editor. He is the author of a new book called Write a Book Without Lifting a Finger, which is available at bookstores nationwide.Mahesh Grossman has been called a "ghostwriting guru" by the Fox News Channel and "America's leading expert on ghostwriting" by Jim Christoferson of KWKC-AM.


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